EvoFront logo EvoFront Private Limited Client Case Study

Flagship Delivery - Fashion & Boutique Commerce

Building a 360° Fashion Ecosystem

How EvoFront designed, engineered, and shipped a complete two-sided commerce ecosystem - a B2B SaaS operations platform and a D2C discovery marketplace - for India's boutique, tailoring, and fashion services industry.

Andanga logo × OurTailors logo
ClientSukhaprada Solutions LLP
Products DeliveredAndanga (B2B SaaS) · OurTailors (D2C Marketplace)
Engineering PartnerEvoFront Private Limited
Scope5 Applications · Microservices · End-to-End
02 / 10

The Brief

The Client Challenge

Our client came to us with an ambitious vision: digitise India's boutique and tailoring industry end-to-end. Not a website. Not an app. An entire ecosystem where designers, boutiques, tailors, service providers, and customers all operate in one place.

Fragmented Operations

Boutiques ran orders, measurements, billing, and customer records on paper, WhatsApp, and memory - with no structured system built for how tailoring businesses actually work.

No Digital Storefront

Building an online store meant expensive agencies or generic platforms that don't understand stitching orders, alterations, fabric pickups, or custom measurements.

No Discovery Channel

Customers had no single destination to find boutiques, tailors, beauticians, and rental services near them - and vendors had no marketplace to be found on.

The objective: a full 360° cover of the fashion ecosystem - B2B tooling for every vendor, D2C commerce for every customer, and platform operations connecting the two. Comparable in ambition to building Shopify and Etsy at the same time, purpose-built for one industry.
03 / 10

What We Built

Two Interconnected Platforms, One Ecosystem

Andanga

Andanga - The B2B Platform

andanga.com

  • Complete SaaS for boutique & tailoring businesses: orders, customers, billing, catalog, logistics
  • Website builder - every vendor gets their own branded online store, live in days
  • Subscription plans (Basic / Pro / Elite) with tiered products, staff, storage & messaging limits
  • Built for real workflows: stitching orders, alterations, measurements, fabric pickups
OurTailors

OurTailors - The D2C Marketplace

ourtailors.com

  • Consumer destination to discover boutiques, tailors, beauticians & services near them
  • Shop by product, region, mood, occasion, service, discount, and size
  • Rentals, corporate bulk orders, beauty & salon, learning hub, influencer profiles
  • Routes shoppers straight into each boutique's Andanga-powered storefront to buy
The flywheel: every boutique that onboards onto Andanga is instantly listed and discoverable on OurTailors - supply powers the marketplace, and the marketplace drives demand back to every vendor.
04 / 10

System Design

Five Application Layers, One Backbone

Every audience in the ecosystem gets a dedicated, purpose-built application - all powered by a shared microservices backbone.

Admin Portal

Platform operations - vendor onboarding & KYC, settlements, reconciliation, support, RBAC.

≈ Shopify's internal admin & payouts ops

Boutique Portal

Vendor cockpit - catalog, orders, CRM, billing, analytics, website editor, logistics.

≈ Shopify Merchant Dashboard

Boutique Storefronts

Multi-tenant, white-labeled D2C websites - browse, cart, checkout, pay, track, review.

≈ Shopify Storefront per vendor

OurTailors Marketplace

Aggregated discovery across all vendors - search, verticals, regions, moods, rentals.

≈ Etsy / Amazon Marketplace
▲   all portals consume one API backbone   ▲

Backend Platform

Catalog · Orders · Users · Media · Website Builder · Billing · CRM · Admin · Customer · Location · Analytics · Scheduler · Ecosystem · Discovery · Reviews · Marketplace Admin · Notifications - behind a single API gateway at api.andanga.com

Multi-tenant by design Path-routed API gateway Separate admin & commerce databases Event-driven financial ledger
05 / 10

Platform Deep-Dive · Andanga

Everything a Boutique Needs to Run & Grow

Website Builder

Template-driven branded storefronts with a visual editor, theme control, custom domains, and preview-to-live publishing.

Product & Service Commerce

Digital catalog with color/size variants, GST-inclusive pricing, service listings, videos, and category management.

Order Management

Multi-stage pipeline with item-level accept/reject review - built for stitching orders, alterations, and delivery dates.

Booking & Quotes

Service quote requests, quotation workflows, quote-to-order conversion, and scheduled service bookings.

Payment Gateway

PhonePe-powered checkout, payment links, UPI autopay mandates, and refund processing - for customers and subscriptions alike.

Billing & GST

Automated invoice generation with line items, CGST/SGST/IGST breakdowns, PDF export, and payment tracking.

Customer Intelligence

Full CRM with profiles, dynamic segments, custom measurement forms, order history, and export tooling.

Logistics & Tracking

Multi-leg shipping - fabric pickup, finished-goods delivery, returns - with live tracking and serviceability checks.

Multi-Channel Notifications

Transactional SMS and email built in - 3,000 SMS and 5,000 emails included monthly per vendor plan.

Analytics & Insights

Revenue trends, order status breakdowns, customer growth, segment analysis, and notification usage reporting.

Teams & Roles

Owner / manager / staff roles with permission-scoped menus - up to 20 team members on the Elite plan.

Subscriptions & Autopay

Self-serve plan upgrades, platform invoices, autopay mandates, and grace-period handling - fully automated.

06 / 10

Platform Deep-Dive · OurTailors

A Marketplace That Sells the Whole Fashion Experience

Eight discovery verticals in one destination - fashion, boutiques, tailors, jewellery, beauty & salon, influencers, rentals, and corporate.

Discovery

Search Everything

Unified search across boutiques, tailors, beauticians, and influencers - with vertical tabs, taxonomy filters, and instant suggestions.

Discovery

Shop by Region

An interactive India map spanning 9+ textile regions - Banarasi silk from Varanasi, Patola from Gujarat - with artisan counts and signature fabrics.

Discovery

Match Your Mood

Occasion-first shopping: Wedding, Haldi, Reception, Casual, Holiday, and Get Together looks with curated price ranges.

Services

Beauty & Salon

Hair, nails, spa, makeup, and skin aesthetics - priced services surfaced right on the marketplace home.

Services

Tailoring Services

Home tailors, alterations, saree draping, embroidery, mirror work, fabric matching, custom stitching, and prints.

Verticals

Rentals Marketplace

Designer lehengas, bridal jewellery, photography studios, and exhibition spaces - with rich rental-specific filters.

Verticals

Corporate Bulk Orders

School, hospital, restaurant, and corporate uniforms with minimum-order tiers and B2B filtering (fabric, branding, timelines).

Content

Learning Hub & Influencers

Skill courses with modules and instructors, plus influencer profiles that connect creators to the boutique community.

Merchandising

Curated Storytelling

New arrivals, Steal the Show occasion edits, discount hub up to 70% off, and admin-curated home sections and collections.

07 / 10

Platform Deep-Dive · Operations

The Operations Engine Behind It All

Running a marketplace means running money, trust, and logistics at scale. We built the client a full back-office.

Onboarding & KYC

Vendor registration with document verification, approval workflows, comments, audit history, and re-verification.

Vendor Settlements

Payout batches with commission math across three buckets - vendor revenue, refunds, and logistics costs - with bank references and audit logs.

Financial Ledger

Double-entry platform ledger with escrow tracking, reconciliation runs, GST reporting, and a transactional outbox feeding every payment event.

Support & Escalation

Two-tier ticketing - customer to boutique, boutique to platform - with comments, attachments, SLAs, and escalation tracking.

Refunds & Returns

Full and partial refunds tied to support tickets, with gateway processing and pickup scheduling for returned items.

Media Library

S3-backed asset management with folders, versioning, starring, trash, and bulk operations - for both admins and vendors.

Invoicing Oversight

Line-item invoices with status lifecycle (draft, sent, paid, overdue), PDF generation, email delivery, and payment records.

RBAC & Audit

Roles, granular permissions, session management, and a complete activity log with before/after values and rollback capability.

08 / 10

Engineering

Built Like a Product Company Builds

Architecture
  • Microservices behind an NGINX path-routed gateway at api.andanga.com
  • Multi-database PostgreSQL - commerce data and platform-admin data isolated by design
  • Multi-tenancy enforced end-to-end via boutique-scoped tokens and headers
  • Transactional outbox pattern for reliable, at-least-once financial event delivery
  • Scheduler service running 10+ automated jobs - invoicing, autopay, auto-confirmations, logistics reconciliation
Integrations & Stack
  • PhonePe PG v2 - customer checkout, subscription billing, UPI autopay, refunds, webhooks
  • Prorouting logistics - multi-leg shipments: fabric pickup, delivery, returns, live tracking
  • Meilisearch powering marketplace search and faceted discovery
  • MSG91 SMS + email with DLT-compliant transactional templates
  • Next.js 15 / React 19 / Tailwind across all portals; AWS S3 for media and invoice PDFs
Dual authentication systems (OTP-based for vendors & customers, password + RBAC for platform staff), version-controlled storefront templates, and custom domain mapping with DNS verification - the kind of infrastructure usually found only inside mature commerce platforms.
09 / 10

Scope Delivered

The Scale, In Numbers

5
Production applications - admin, vendor, storefronts, marketplace, and platform site
110+
Portal screens across the admin and vendor applications
8
Marketplace verticals - fashion, tailors, jewellery, beauty, influencers, rentals, corporate, learning
3
Subscription tiers with plan-enforced entitlements (Basic / Pro / Elite)
2
Payment flows - customer checkout and vendor subscription billing, both on PhonePe
3
Logistics legs per order - pickup, delivery, and returns, fully automated
What we builtThe real-world equivalent
Multi-tenant storefront engine + website builderShopify
Aggregated multi-vertical discovery marketplaceEtsy / Amazon Marketplace
GST invoicing, subscriptions & autopay billingZoho Billing / Chargebee
Two-tier support ticketing with escalationsFreshdesk / Zendesk
Settlements, ledger & reconciliation engineStripe Connect payouts
Multi-leg logistics orchestrationShiprocket / Delhivery integration layer
10 / 10
EvoFront logo EvoFront Private Limited

Leading Technology Through Evolution

We built a full commerce ecosystem - from database to storefront.

One client brief. Two consumer-facing brands. Five applications. Nineteen services. A complete two-sided marketplace that would take most teams years - designed, engineered, and delivered by EvoFront as a single, coherent product.

If your product scenario needs this level of depth - marketplaces, SaaS platforms, payments, logistics, multi-tenant systems - we've already proven we can ship it.