EvoFront Private Limited
Client Case Study
Flagship Delivery - Fashion & Boutique Commerce
How EvoFront designed, engineered, and shipped a complete two-sided commerce ecosystem - a B2B SaaS operations platform and a D2C discovery marketplace - for India's boutique, tailoring, and fashion services industry.
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The Brief
Our client came to us with an ambitious vision: digitise India's boutique and tailoring industry end-to-end. Not a website. Not an app. An entire ecosystem where designers, boutiques, tailors, service providers, and customers all operate in one place.
Boutiques ran orders, measurements, billing, and customer records on paper, WhatsApp, and memory - with no structured system built for how tailoring businesses actually work.
Building an online store meant expensive agencies or generic platforms that don't understand stitching orders, alterations, fabric pickups, or custom measurements.
Customers had no single destination to find boutiques, tailors, beauticians, and rental services near them - and vendors had no marketplace to be found on.
What We Built
andanga.com
ourtailors.com
System Design
Every audience in the ecosystem gets a dedicated, purpose-built application - all powered by a shared microservices backbone.
Platform operations - vendor onboarding & KYC, settlements, reconciliation, support, RBAC.
≈ Shopify's internal admin & payouts opsVendor cockpit - catalog, orders, CRM, billing, analytics, website editor, logistics.
≈ Shopify Merchant DashboardMulti-tenant, white-labeled D2C websites - browse, cart, checkout, pay, track, review.
≈ Shopify Storefront per vendorAggregated discovery across all vendors - search, verticals, regions, moods, rentals.
≈ Etsy / Amazon MarketplaceCatalog · Orders · Users · Media · Website Builder · Billing · CRM · Admin · Customer · Location · Analytics · Scheduler · Ecosystem · Discovery · Reviews · Marketplace Admin · Notifications - behind a single API gateway at api.andanga.com
Platform Deep-Dive · Andanga
Template-driven branded storefronts with a visual editor, theme control, custom domains, and preview-to-live publishing.
Digital catalog with color/size variants, GST-inclusive pricing, service listings, videos, and category management.
Multi-stage pipeline with item-level accept/reject review - built for stitching orders, alterations, and delivery dates.
Service quote requests, quotation workflows, quote-to-order conversion, and scheduled service bookings.
PhonePe-powered checkout, payment links, UPI autopay mandates, and refund processing - for customers and subscriptions alike.
Automated invoice generation with line items, CGST/SGST/IGST breakdowns, PDF export, and payment tracking.
Full CRM with profiles, dynamic segments, custom measurement forms, order history, and export tooling.
Multi-leg shipping - fabric pickup, finished-goods delivery, returns - with live tracking and serviceability checks.
Transactional SMS and email built in - 3,000 SMS and 5,000 emails included monthly per vendor plan.
Revenue trends, order status breakdowns, customer growth, segment analysis, and notification usage reporting.
Owner / manager / staff roles with permission-scoped menus - up to 20 team members on the Elite plan.
Self-serve plan upgrades, platform invoices, autopay mandates, and grace-period handling - fully automated.
Platform Deep-Dive · OurTailors
Eight discovery verticals in one destination - fashion, boutiques, tailors, jewellery, beauty & salon, influencers, rentals, and corporate.
Unified search across boutiques, tailors, beauticians, and influencers - with vertical tabs, taxonomy filters, and instant suggestions.
An interactive India map spanning 9+ textile regions - Banarasi silk from Varanasi, Patola from Gujarat - with artisan counts and signature fabrics.
Occasion-first shopping: Wedding, Haldi, Reception, Casual, Holiday, and Get Together looks with curated price ranges.
Hair, nails, spa, makeup, and skin aesthetics - priced services surfaced right on the marketplace home.
Home tailors, alterations, saree draping, embroidery, mirror work, fabric matching, custom stitching, and prints.
Designer lehengas, bridal jewellery, photography studios, and exhibition spaces - with rich rental-specific filters.
School, hospital, restaurant, and corporate uniforms with minimum-order tiers and B2B filtering (fabric, branding, timelines).
Skill courses with modules and instructors, plus influencer profiles that connect creators to the boutique community.
New arrivals, Steal the Show occasion edits, discount hub up to 70% off, and admin-curated home sections and collections.
Platform Deep-Dive · Operations
Running a marketplace means running money, trust, and logistics at scale. We built the client a full back-office.
Vendor registration with document verification, approval workflows, comments, audit history, and re-verification.
Payout batches with commission math across three buckets - vendor revenue, refunds, and logistics costs - with bank references and audit logs.
Double-entry platform ledger with escrow tracking, reconciliation runs, GST reporting, and a transactional outbox feeding every payment event.
Two-tier ticketing - customer to boutique, boutique to platform - with comments, attachments, SLAs, and escalation tracking.
Full and partial refunds tied to support tickets, with gateway processing and pickup scheduling for returned items.
S3-backed asset management with folders, versioning, starring, trash, and bulk operations - for both admins and vendors.
Line-item invoices with status lifecycle (draft, sent, paid, overdue), PDF generation, email delivery, and payment records.
Roles, granular permissions, session management, and a complete activity log with before/after values and rollback capability.
Engineering
Scope Delivered
| What we built | The real-world equivalent |
|---|---|
| Multi-tenant storefront engine + website builder | Shopify |
| Aggregated multi-vertical discovery marketplace | Etsy / Amazon Marketplace |
| GST invoicing, subscriptions & autopay billing | Zoho Billing / Chargebee |
| Two-tier support ticketing with escalations | Freshdesk / Zendesk |
| Settlements, ledger & reconciliation engine | Stripe Connect payouts |
| Multi-leg logistics orchestration | Shiprocket / Delhivery integration layer |
EvoFront Private Limited
Leading Technology Through Evolution
One client brief. Two consumer-facing brands. Five applications. Nineteen services. A complete two-sided marketplace that would take most teams years - designed, engineered, and delivered by EvoFront as a single, coherent product.
If your product scenario needs this level of depth - marketplaces, SaaS platforms, payments, logistics, multi-tenant systems - we've already proven we can ship it.
Andanga and OurTailors are products of Sukhaprada Solutions LLP, engineered and delivered by EvoFront Private Limited. This case study is presented with client reference for prospective-client discussions. © 2026 EvoFront Private Limited.